To bundle or not to bundle, that is the question for today. The answer? YES! There are a lot of great “bundling” offers out there and they are a big savings. Internet, phone and cable for $99 bucks, yes please. So what about after the introductory period is up? Now your bill skyrockets to $200+ dollars. What do you do? You call and negotiate. Your opening line starts out something like this. “Hi I’d like to call and cancel my services” or “I’d like to cancel everything but my landline”. This will get them saying things like “oh I’m sorry to hear that. Was there a problem with your services?” Let them know that it has just gotten way to expensive and you are going to move to “blah blah blah services”, for some great offer they are running. (It’s a good idea to have saved a few of those other offers before you are going to do this.) Often times their negotiating skills will kick right in and start offering you the same deal or extend the deal you had. The funny thing is they want you to sign a 1 or 2 year contract with them once you struck a deal. SUPER! That means they can’t raise your rates for 2 years! I’ll take it.
What is the customer service agent don’t offer me a deal? Good question! Sometimes the customer service agent is new, doesn’t know how to negotiate or is just a pain in the butt. You can do three things:
1. Ask to speak to a manager
2. Find a reason to get off the phone and call back at another time. (you are likely to get another agent)
3. Cancel – It is a pain, but they will send even better offers the next round. Additionally, you can take advantage of the free stuff from the new carrier you choose. Just be sure to watch all your pre-recorded shows. Those will leave with your service.
Good luck and happy saving
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